What is the condition of the patterns you sell on MERCARI?

Every pattern has been checked to ensure that it is complete. Most of my patterns have not been used and are still factory folded. All patterns have the instruction sheets included. 

 

I do not sell badly damaged or smelly items. This being said, please remember that the sewing patterns that I sell on Mercari are mostly old. They are second hand, and what conditions they were exposed to before coming into my possession is usually unknown. The envelopes and pattern pieces may have wear including tears, writing or other marks, tape, discoloration, etc. I will only list it if it is readable and usable.

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Do I need to have an account with Brindle Pond?

No. You can purchase without setting up an account with Brindle Pond. However, you will need to set up an account with Mercari. 

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Do you accept returns or exchanges for patterns?

Unfortunately, due to the nature of selling patterns, where they can be easily duplicated and reproduced, I do not accept returns or exchanges. All sales are final. I cannot be held responsible for sensitive time delivery when dealing with postal services. I have no control over how quickly they deliver. 

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I do not refund for lost packages. In the rare event your package is lost, we will be happy to attempt to trace it or provide you with information to try to locate it via the postal service yourself. ​I'm happy to answer your questions! I will always work with customers.

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No cash refunds are available for gift certificates (note that I do not issue gift certificates at this time).

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Is it safe to order?

Yes! MERCARI has a shopping cart for your shopping convenience as well as a secure server for your credit card information.

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When will I get my order?

I usually ship within 3  business days.

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Do you have more vintage patterns in your inventory?

Yes, I have MUCH, MUCH more than I can possibly list! Feel free to contact me with the patterns you are searching for and I can look and see if I have any in my vast unlisted inventory. 

 

Can I cancel an order?

I am limited to MERCARI policies. Vist MERCARI for details.

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Do we purchase patterns?

Not at this time.

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What are your company policies?

Please see the footer below